SHIPPING POLICY

At SnowBeadz, we are committed to delivering your orders safely and efficiently. Each product is prepared with care and attention to detail, and shipping timelines may vary depending on the nature of the order, especially in the case of customized or made-to-order pieces.

Orders are typically processed after successful payment confirmation. For ready-to-wear products that are available in stock, processing and dispatch generally take a few business days. Customized or made-to-order items may require additional time for design, production, and finishing, as these pieces are created specifically according to customer preferences. The estimated production and dispatch timeline will be communicated to the customer at the time of order confirmation.

Once an order has been shipped, customers will receive shipping confirmation along with tracking details wherever applicable. Delivery timelines may vary depending on the destination, courier service availability, and external factors such as weather conditions, public holidays, or logistics delays. While we strive to ensure timely deliveries, SnowBeadz cannot guarantee exact delivery dates and is not responsible for delays caused by third-party courier services or circumstances beyond our control.

Customers are responsible for providing accurate shipping information at the time of placing the order. Incorrect or incomplete address details may result in delivery delays or failed deliveries, and the brand will not be liable for issues arising from incorrect information provided by the customer. In such cases, additional shipping charges may apply if the order needs to be reshipped.

Shipping charges, if applicable, will be calculated and displayed during the checkout process or communicated to the customer before order confirmation. For certain orders, especially customized or bulk orders, shipping costs may vary depending on product size, quantity, and delivery location.

In the rare event that a package is received in a damaged condition, customers are requested to inform us within 48 hours of delivery by contacting our support team and sharing clear photos of the package and the product. Our team will review the issue and assist with an appropriate resolution.

For any questions regarding shipping, order status, or delivery timelines, customers may contact SnowBeadz at orders@snowbeadz.com or call 9059980482, and we will be happy to assist you.